Before creating your account or placing any bet on 99hi, please read this page carefully. These are the rules that define the relationship between you and the platform — written in plain language, with no fine print designed to confuse.
Six key points that capture the spirit of our terms
99hi is an entertainment platform exclusively for users aged 18 and over who reside in Brazil. Registration by minors is strictly prohibited, and any account identified as belonging to a minor will be immediately closed, with the available balance refunded to the legal guardian.
Each user may hold only one active account on 99hi. Creating multiple accounts to claim the welcome bonus more than once or to circumvent restrictions is prohibited and will result in the closure of all associated accounts and cancellation of any bonus balances. Your account is personal and non-transferable.
All balances at 99hi are managed in Brazilian reais. We accept Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED transfers to major banks including Nubank, Itaú, Bradesco, and Banco do Brasil. No currency conversion, no hidden exchange fees.
Every bonus granted by 99hi comes with transparent rollover conditions published before activation. The welcome bonus, for example, requires a 30x rollover on the bonus amount before it can be converted into withdrawable balance. The full conditions for each promotion are available in the corresponding section.
99hi handles your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13,709/2018). We collect only the information necessary for identification and payment processing. Your data is never sold or shared with third parties for commercial purposes without your explicit consent.
99hi provides deposit limits, per-session loss limits, and temporary or permanent self-exclusion to any user who requests them. These tools are available directly in the account dashboard, with no approval required. Their use is encouraged and will never be penalized in any way.
These Terms and Conditions ("Terms") govern the use of the platform 99hi, accessible at 99hi.best, and all Sports Betting, online casino, crash games, jackpots, and promotional services available through it. By creating an account, making a deposit, or using any feature of the platform, you confirm that you have read, understood, and fully agree to these Terms. If you do not agree with any part of the content described here, do not use 99hi's services.
By using 99hi's services, you fully and unconditionally accept these Terms and Conditions, the Privacy Policy, and any specific promotion or game rules published on the platform. These documents form the complete agreement between you and 99hi and supersede any prior understanding, whether verbal or written.
By checking the acceptance box during the registration process, you confirm that you have read and understood these Terms and that you have the legal capacity to enter into this agreement. 99hi may update these Terms periodically. When that happens, you will be notified by email or via a visible notice on the platform. Continued use of the services after notification constitutes acceptance of the revised terms.
To create and maintain an account on 99hi, the user must meet all of the following requirements at the same time:
The platform uses automated mechanisms and manual review to verify user eligibility. If there is reason to believe a user does not meet the listed requirements, particularly regarding age, the account will be preventively suspended until the verification is complete.
Registration at 99hi is free and open to anyone who meets the eligibility criteria. During the registration process, you will provide accurate, complete, and up-to-date personal information, including your full name, CPF, date of birth, email address, and mobile number. Providing false information is grounds for immediate account closure and may be reported to the relevant authorities.
Each CPF and each email address may be linked to only one active account at 99hi. Creating multiple accounts — regardless of the device, IP address, or registration details used — is prohibited and will result in:
You are responsible for keeping your login credentials (email and password) confidential. Any activity carried out on your account is your responsibility. If you suspect unauthorized access, contact 99hi support immediately via chat or at suporte@99hi.best.
The minimum deposit at 99hi is R$ 20.00. 99hi does not charge any fees on deposits — the full amount deposited is credited to your account balance. Any fees charged by the financial institution or payment service used are the user's responsibility and are outside 99hi's control.
The accepted deposit methods on the platform are exclusively:
99hi only accepts deposits from accounts and cards held by the registered user. Deposits from third-party accounts will be returned to the sender and may result in suspension of the receiving user's account.
The minimum withdrawal at 99hi is R$ 20.00. Withdrawals are processed exclusively to Pix accounts and keys registered under the account holder's name at 99hi — transfers to third-party accounts are not permitted under any circumstances.
Withdrawal processing times are:
99hi may request additional documentation (photo ID, proof of address, selfie with ID) before processing withdrawals that trigger KYC (Know Your Customer) verification protocols. This request will be made by email, with a minimum of 48 hours to respond before any temporary withdrawal hold is applied.
Bonus balances cannot be withdrawn directly — only real-money balances and winnings from bets placed with real-money balance, or with bonus balance that has already met the required rollover, are eligible for withdrawal.
99hi offers pre-match and live Sports Betting, as well as online casino games including slots, Live Casino, roulette, blackjack, baccarat, crash games, and progressive jackpots. All games are provided by certified suppliers licensed to operate in regulated jurisdictions.
Sports Betting covers the main markets relevant to Brazilian fans: Brasileirão Série A, Copa do Brasil, Copa Libertadores, along with volleyball, basketball (NBB), MMA/UFC, e-sports, and more. Odds are set by 99hi and may change at any time before the market closes.
Regarding bets placed on the platform:
99hi's casino games use Random Number Generators (RNG) certified by independent laboratories. Crash games such as Aviator use a provably fair system that players can verify themselves. The RTP for each game is published on the game's detail page before you place a bet.
99hi offers a welcome bonus, weekly cashback, free spins, tournaments, and seasonal promotions for its users. Each promotion has specific terms published on its corresponding page. The general conditions applicable to all bonuses are:
The weekly 20% cashback on net losses is calculated based on the actual balance wagered and lost from Monday through Sunday. The credit is applied automatically every following Friday, with no request required from the user.
Use of 99hi's services must be fair, individual, and in compliance with these Terms. The following conduct is expressly prohibited:
99hi uses automated game pattern monitoring systems to detect irregular conduct. Accounts identified in any of the above situations will have their bets reviewed, bonus balances cancelled, and may have their accounts closed with only the real deposited unwagered balance returned.
99hi believes that healthy digital entertainment starts with a platform that gives players real control tools. Sports Betting and casino games are forms of entertainment — they should never be seen as a source of income or a solution to financial problems.
The responsible gambling tools available on 99hi include:
99hi is strictly prohibited for users under 18 years of age. The platform performs age verification during registration and may request supporting documentation at any time. Underage access constitutes a serious violation of these Terms and will be reported to the relevant authorities.
99hi processes your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018). The full Privacy Policy is available at 99hi.best/privacy-policy and is an integral part of these Terms.
In short, 99hi:
To exercise any right provided under the LGPD or for questions about how your data is handled, contact us at suporte@99hi.best with the subject line "LGPD – [Request Type]".
You may close your 99hi account at any time, voluntarily, by contacting support. Your available real-money balance will be returned via Pix to the key registered on your account within up to 5 business days of the closure request.
99hi may close or suspend an account in the following situations:
In cases of closure due to a violation, 99hi reserves the right to withhold bonus balances and any winnings obtained through irregular conduct, returning only the real deposited balance that was not wagered, following the completion of an internal investigation.
99hi may update these Terms and Conditions at any time to reflect changes in Brazilian law, operational adjustments, or improvements to the services offered. When material changes are made, we will notify users at least 15 days in advance via their registered email and through a visible notice on the platform.
Minor changes — such as spelling corrections, formatting adjustments, or clarifications that do not materially affect the rights and obligations of either party — may be made without specific prior notice, but will always include an updated revision date published at the top of this page.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any dispute, controversy, or claim arising from or related to these Terms that cannot be resolved directly between the parties shall be submitted to the competent courts of the district of São Paulo, State of São Paulo, with express waiver of any other jurisdiction, however privileged.
Before pursuing any legal action, 99hi encourages dispute resolution through the platform's support channel. The customer service team is available 24×7 to review complaints and propose solutions. For complaints that cannot be resolved internally, users may also turn to consumer protection bodies in Brazil, including the Procon in their state.
For questions, complaints, or requests related to these Terms and Conditions, you can contact 99hi through the following channels:
When contacting 99hi support, have your account number or registered email on hand to speed things up. Our team is native Brazilian Portuguese speakers and is ready to handle any situation clearly and efficiently.
All in reais, all for Brazilians — no currency conversion, no surprises
99hi processes your personal data in accordance with the LGPD (Law No. 13.709/2018). Your data is used solely for identification and payment processing — never for third-party advertising purposes.
See our Privacy Policy in full to understand your rights as a data subject and how to exercise them at any time.
These Terms exist to protect you just as much as the platform. A relationship built on clear rules is the only kind that works in the long run — and that is exactly what 99hi aims to build with every Brazilian player. Sign up, explore the platform, and if you have any questions, our support team is available 24 hours a day.
Sports Betting and casino games are entertainment. Never wager amounts that could put your finances or family at risk. 99hi provides deposit limit, loss limit, and self-exclusion tools that you can activate at any time. Visit our Responsible Gambling for more information and support. Prohibited for users under 18.